PR agency services

PR services, senior delivery

You want clarity, direction and results from your PR and marketing.

Whether you need new market insights into your audiences and market, or ongoing strategic PR support, Unhooked’ services are designed to help you understand what’s working, where the opportunities are and get results with measurable impact.

All of our PR service are tailored to your business, audience and objectives.

Four PR pillars. One clear direction.

Everything you need to understand your position, take action and see results.

Your PR and marketing should feel joined up, not fragmented. These four PR pillars are designed to give you clarity on where you are, confidence in what to do next, and the support to make it happen and move your communications forward – from insight and strategy through to delivery, measurement and growth.

1: Insight & Intelligence

Get under the skin of your business, industry and audiences.

Tailored strategy built on real insight, plus standalone packages for clarity, direction and competitive edge.

2: Activation & Impact

Turning strategy into visibility, engagement and results.

We make things happen. Every PR, comms and marketing project is delivered by senior PR consultants with 10+ years’ experience.

3: Reputation & Growth

Protect, measure and move forward.

Make sure your brand is protected, your activity is working, and your PR and marketing is always improving.

4: Consultancy & Capability

Upskill your team, uncover new opportunities, feel supported.

Workshops, training and senior support that leaves your team more supported and connected.

Insight & Intelligence

We start every client relationship by getting under the skin of your business, your industry and your audiences, by building a tailored PR strategy based on real insight.

Alongside this, we offer a series of standalone and ongoing insight packages designed to give you a clear understanding, direction and competitive edge.

The PR & Reputation Audit

Ideal for businesses that want a clear view of how they’re currently performing. We assess your PR, content, messaging and digital presence against your competitors and audience expectations, identifying strengths, gaps and opportunities, with clear, prioritised recommendations on how to improve your position.

Audience & Industry Intelligence Report

Designed to help you understand what really resonates with your audience, and where the biggest opportunities lie. This report combines market research, audience insight and industry analysis to uncover:

what your audience cares about
the channels and content that influence them
the key themes, trends and conversations shaping your sector

You’ll get a clear view of where to focus your messaging, content and PR activity for maximum impact.

AI Search & LLM Visibility Report

Is your brand showing up when your audience is using AI to research products, services and suppliers? This report analyses how and where your brand appears across AI platforms such as ChatGPT, Claude and Google AI Overviews.

We identify:

whether your brand is part of the conversation
which sources and competitors are being referenced
where the gaps and opportunities are

Alongside this, we provide practical recommendations on how PR, content and marketing can improve your visibility, authority and trust in AI-driven search.

The Strategy Day

A focused, half-day workshop designed to bring clarity and direction to your PR and marketing, whether you want to explore your whole strategy or a particular campaign or challenge.

Working collaboratively with your team, we explore:

your audiences and positioning
key messaging and narratives
PR opportunities and content ideas
challenges, blockers and priorities

Following the session, we develop a clear PR strategy and set of recommendations to guide your next phase of activity.

Activation & Impact

Turn your strategy, insights and intelligence into visibility, engagement and results.

At Unhooked, we make things happen by getting your brand seen, heard and remembered by the right people, in the right places, at the right time. All of our tailored activity is delivered by senior PR consultants, including sector experts and trained journalists.

PR & Media Relations

Building awareness, credibility and trust through targeted media coverage, thought leadership and news across national, regional, trade and consumer media outlets, across print, digital and broadcast channels. Find our more about our media relations services.

Content & Thought Leadership

Strengthen your position with content and thought leadership that engages your audience, gets your industry talking, and reinforces your messaging.

Events & Experiences

Planning and delivering events that bring your brand to life – from roundtables and seminars to launches, press days and exhibitions – and making sure they deliver PR and marketing impact. Find out more about our events PR and marketing services.

Creative Campaigns

Creative PR campaigns designed to work across multiple channels and achieve multiple objectives, from awareness and engagement to lead generation and brand positioning.

Data Driven Campaigns

Using market research, insights and reports, our data-driven PR campaigns create compelling stories, generate coverage and position your brand as a leader in your space.

Content Creators & Influencers

Identifying, managing and collaborating with relevant influencers and content creators to extend your reach and connect with new audiences in an authentic way.

Reputation & Growth

Protecting your reputation. Measuring what matters. Moving your communications forward.

Make sure your brand is protected, activity is working, and your PR and marketing is always improving.

Crisis Communications

Strategic support and planning to protect your brand during high-risk situations, with clear messaging and confident response management. Find out more about our crisis communications services.

PR Evaluation & Reporting

Measuring performance across media, content and campaigns, with a focus on meaningful outcomes, not just outputs. PR measurement is an essential part of the work we do for our clients and we use a wide range of tools, including our own proprietary digital tool, to track and evaluate the impact

Brand & Reputation Measurement

Understanding how your brand is perceived, how messaging is landing, and where trust and authority are being built.

Competitor Benchmarking

Tracking how you compare against competitors across media, messaging, visibility and share of voice. identifying gaps and opportunities.

Consultancy & Capability

Build confidence, strengthen your team and create new opportunities.

You get more than one-off support by working with Unhooked. You have ongoing access to experienced PR, communications and media consultants who understand your business and actively help you move it forward. From sharing ideas and delivering training to making valuable connections and facilitating partnerships, we work alongside you to spot opportunities, solve challenges and build long-term capability.

Innovation Workshops

Facilitated sessions to generate ideas, explore opportunities and shape new campaigns, products or approaches.

Media Training

Helping spokespeople feel confident, credible and in control when speaking to the media.

Presentation Training

Supporting teams to communicate ideas clearly, confidently and with impact.

PR & Marketing Training

Practical sessions to upskill internal teams across PR, content, campaigns and emerging areas like AI and search.

Partnership Support

We support you in building strategic partnerships that drive visibility, credibility and growth, helping you reach new audiences and create opportunities beyond traditional PR activity.

Contact PR services agency

For an informal, no obligation chat, email or phone us

Get in touch

Testimonials

What our clients say

“Since partnering with Unhooked, they’ve become an extension of our team. Their industry expertise, strategic PR guidance and keen eye ensure the maximum impact on our communication strategy.”

Katherine Ramsden

City Plumbing

“Unhooked Communications demonstrates a clear specialism in PR for the built environment sector and is genuinely passionate about the issues the Skills for a Sustainable Skyline Taskforce is working hard to resolve. It’s been fantastic working with them to develop a well-thought out communications strategy, which will help the Taskforce achieve its goals.”

Chris Oldham

City Plumbing

“Unhooked is a great agency to work with. Although it’s a cliché, they really do feel like an extension of the team. They are creative, hard-working and have great connections – just what you want in a PR agency! The way Unhooked is set up means the team can draw on the expertise of their trusted network, including broadcast specialists and media trainers, and this is really beneficial to us.”

Viki Harris

Marshalls

“Unhooked’s true strength lies in their interpersonal abilities—they excel at communicating effectively with people. We observed this proficiency not only in formal press releases during our initial launch, but also in the face-to-face meetings when plans needed to adapt and a more informal approach was needed, where we saw their talent for listening, understanding, and implementing strategies became apparent. Thanks to a successful LinkedIn campaign, we’ve seen an increase in leads and foot traffic.”

Rob Kates

Merseyway Innovation Centre

“Since partnering with Unhooked, they’ve become an extension of our team. Their industry expertise, strategic PR guidance and keen eye ensure the maximum impact on our communication strategy.”

Katherine Ramsden

City Plumbing

“Unhooked Communications demonstrates a clear specialism in PR for the built environment sector and is genuinely passionate about the issues the Skills for a Sustainable Skyline Taskforce is working hard to resolve. It’s been fantastic working with them to develop a well-thought out communications strategy, which will help the Taskforce achieve its goals.”

Chris Oldham

City Plumbing

“Unhooked is a great agency to work with. Although it’s a cliché, they really do feel like an extension of the team. They are creative, hard-working and have great connections – just what you want in a PR agency! The way Unhooked is set up means the team can draw on the expertise of their trusted network, including broadcast specialists and media trainers, and this is really beneficial to us.”

Viki Harris

Marshalls

“Unhooked’s true strength lies in their interpersonal abilities—they excel at communicating effectively with people. We observed this proficiency not only in formal press releases during our initial launch, but also in the face-to-face meetings when plans needed to adapt and a more informal approach was needed, where we saw their talent for listening, understanding, and implementing strategies became apparent. Thanks to a successful LinkedIn campaign, we’ve seen an increase in leads and foot traffic.”

Rob Kates

Merseyway Innovation Centre

Work